Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us!

Pricing

All prices are in USD.

Returns

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund. 

Notify us by e-mail of your intention to return an item, and the reason for the return. If you suspect a manufacturer's defect, please send a photo of the defect by e-mail. Include your name, order number, proof of purchase, and indicate if you would prefer a refund or store credit 

If your online order is not as expected, please contact us
 

If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance. 

Shipping

We ship worldwide. 

After your order has been processed, please allow 12-15 days for your order to arrive (varies by location). (However, *PLEASE* make sure your shipping address information is entirely correct to ensure a faster, safer delivery!)